A few years ago when we first started our stores, we talked about building a Giant Vending machine. Of course through the years we have had amazing people in the stores. However, we wanted to create an environment where we could literally have Self Check Out and someone at the door checking reciepts. Basically creating a Giant Vending Machine. If we had great people working in the store, this would be a bonus.
I don't think we ever got to that point. What is interesting, the hotel industry is figuring out this model. I am staying at one of the coolest hotels that I have ever stayed. Check out Citizen M in Amsterdam www.citizenm.com , it is a very cool environment.
The place is totally wired, the rooms are some of the smallest I have ever stayed in (think Hudson in NYC). They are maybe 10ft x 10ft and that includes the shower, toilet, sink and bed. However the design is spectacular! Check In and Check out is done by the guest and I think there are 2 Employees on the premise (one of them is a bartender, smart a tremendous revenue producer).
Friday, August 28, 2009
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